OMNIVIA Renews Its ISO Certificate
In April this year, OMNIVIA successfully renewed its quality management system certificate and carried out its transition to ISO 9001:2015 standard, thus proving its commitment to provide high-quality services, implement the product and service quality control system and focus on their constant improvement.
ISO 9001:2015 is an internationally recognized standard introduced by the International Organization for Standardization (ISO) for quality management systems. Successful implementation of the ISO 9001:2015 quality management system and compliance with this standard in doing business have been generally accepted as working standards, ensuring that the current and future clients and partners receive the product and service quality they expect.
The quality management helps us better understand and meet the needs of our clients, achieve a higher degree of satisfaction and trust of the users, ensure more efficient business operation, increase the company’s productivity and profitability, improve our internal communication and enable constant growth and development. The implementation of the ISO system means yet another step towards ranking OMNIVIA agency high on the list of the companies specializing in the destination management and food & wine tourism in Dalmatia.